A fire broke out on the Sumy-Kyiv train near the Putivl station, as a result of which a railway worker died. The train continued to Kyiv without four cars, passengers were transferred.
On the eve of Easter, passenger traffic at the Ukrainian border is gradually increasing, with a prevalence of entry into the country. Due to this, queues are possible in certain directions, especially on weekends.
Additional train No. 220/219 Kyiv — Dnipro — Kyiv will run on April 19. Departure from Kyiv at 13:44, arrival in Dnipro at 21:00. Previously, this train was scheduled for April 18 and 21.
Due to the accident on the Czech railway, train No. 122/123 Prague-Chop will run only to Kosice. Passengers will need to transfer to other trains to get to Chop or Prague.
Due to the morning shelling on April 14, train routes No. 963 from Novgorod-Seversky to Semenivka and No. 964 from Semenivka to Tereschenska have been canceled.
An additional train service No. 117/118 Kyiv - Vinnytsia - Zhmerynka will depart on April 21. Tickets are already on sale online and at the ticket offices of the stations.
The additional high-speed train No. 755/756 will run on April 17. It will make stops in Fastiv, Berdychiv, Rivne and other cities.
Ukrzaliznytsia has again received the opportunity to sell property through Prozorro after a 1. 5-year break. The company plans to receive UAH 1.8 billion from the sale of scrap metal and UAH 800 million from crushed stone products.
Ukrzaliznytsia reported that trains continue to run on schedule, despite the snowfall in many regions. The bad weather also visited Lviv and Odesa region.
Ukrzaliznytsia has restored six online services that were unavailable due to a cyberattack, including ticket booking sites and the schedule of electric trains. They also restored the websites for helping railway workers.
From now on, a personal client account is available on the UZ-Cargo e-Portal with a document processing service. The number of services will gradually increase, and the system is promised to be launched by April 9.
As a result of a direct hit, the roof of the station building was damaged and windows were broken. Fortunately, there were no casualties, and the railway traffic continues.
Electronic tickets purchased before the cyberattack will be restored in passenger accounts. Ukrzaliznytsia provided instructions for restoring the ticket in your account.
Ukraine and Austria are planning to launch a new Kyiv-Vienna connection and a train with Austrian carriages to Uzhhorod. The parties also agreed on joint training of Ukrzaliznytsia employees.
Ukrzaliznytsia is restoring the IT systems of the freight vertical, the priority is financial reporting. Work is underway on the ASC VP UZ, E_Portal UZ-CARGO will be partially restored by 04/06/2025.
Ukrzaliznytsia has launched an additional train No. 159/160 from Kyiv to Truskavets on April 4, 5, 6, 7, 11, 13, 14, 2025. Tickets are already available online and at ticket offices.
Ukrzaliznytsia has restored integration with "Army+", monitoring and automatic ticket purchase. Verification via Diia.Signature for international flights has also returned.
Restoration of IT services of "Ukrzaliznytsia" may take a month. The greatest difficulties will arise with the establishment of the procurement system, which stored technical descriptions of all items.
There was no data leak during the cyberattack on Ukrzaliznytsia. The system does not store personal data of passengers and information about military cargo, Oleksandr Pertsovskyi assured.
In the mobile application of Ukrzaliznytsia, it is now possible to purchase tickets with benefits for people with disabilities. The online scoreboard with information about key stations has also been restored.
Users complain about problems with profiles, loyalty program and purchase of preferential tickets. Passengers are advised to contact the train manager with a payment receipt if they have not received a PDF ticket.
Ukrzaliznytsia's online ticket sales services are operating stably after the cyberattack. Trip planning with transfers is once again available in the mobile application.
Due to a cyberattack and heavy load on Ukrzaliznytsia's online services, disruptions are possible. Additional ticket offices have been opened in Kyiv and Lviv to balance demand.
Ukrzaliznytsia explained the reason for the failure in online services by a large number of simultaneous requests. The company is currently working to stabilize the situation in order to restore functionality.
"Ukrzaliznytsia" has experienced another technical failure, which has caused online services, including the ticket purchase application, to stop working. The website is also experiencing disruptions.
The Ukrzaliznytsia online ticket sales system has been restored for purchasing new tickets and returning them. Temporary technical interruptions are possible due to peak loads.
Online ticket sales for trains have been restored after four days. Ukrzaliznytsia specialists worked to restore the website and application after the cyberattack.
Ukrzaliznytsia will partially compensate for inconveniences due to the cyberattack. Passengers with paper tickets can expect free waiting rooms and tea.
A large-scale cyberattack on Ukrzaliznytsia was prepared by the Russians to destroy services. Personal data of clients is safe, and they promise to return the money for tickets.
Ukrzaliznytsia is restoring online services after a large-scale cyberattack and offers to buy tickets at ticket offices. Paper ticket holders will receive compliments and free access to waiting rooms.
