Ukrainian Railways

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In the Ukrzaliznytsia application, it is now possible to issue preferential tickets for people with disabilities again

In the mobile application of Ukrzaliznytsia, it is now possible to purchase tickets with benefits for people with disabilities. The online scoreboard with information about key stations has also been restored.

Society • March 30, 02:11 PM • 46291 views

"Hugs" and train schedules disappeared: users report problems after the restoration of Ukrzaliznytsia's online services

Users complain about problems with profiles, loyalty program and purchase of preferential tickets. Passengers are advised to contact the train manager with a payment receipt if they have not received a PDF ticket.

Society • March 29, 11:14 AM • 21032 views

Online train ticket sales services have resumed stable operation - Ukrainian Railways

Ukrzaliznytsia's online ticket sales services are operating stably after the cyberattack. Trip planning with transfers is once again available in the mobile application.

Society • March 29, 09:19 AM • 19324 views

Due to failures in online train ticket sales, the number of ticket offices is being increased

Due to a cyberattack and heavy load on Ukrzaliznytsia's online services, disruptions are possible. Additional ticket offices have been opened in Kyiv and Lviv to balance demand.

Society • March 28, 10:53 AM • 33924 views

Online service failure: Ukrzaliznytsia explained the reason

Ukrzaliznytsia explained the reason for the failure in online services by a large number of simultaneous requests. The company is currently working to stabilize the situation in order to restore functionality.

Economy • March 28, 08:44 AM • 30011 views

Ukrzaliznytsia's online services are "down" again

"Ukrzaliznytsia" has experienced another technical failure, which has caused online services, including the ticket purchase application, to stop working. The website is also experiencing disruptions.

Society • March 28, 07:58 AM • 32261 views

Ukrzaliznytsia: online sales system restored in backup format, possible interruptions

The Ukrzaliznytsia online ticket sales system has been restored for purchasing new tickets and returning them. Temporary technical interruptions are possible due to peak loads.

Economy • March 27, 05:46 AM • 30537 views

Ukrzaliznytsia has resumed online ticket sales after a powerful cyberattack

Online ticket sales for trains have been restored after four days. Ukrzaliznytsia specialists worked to restore the website and application after the cyberattack.

War • March 27, 04:19 AM • 23391 views

Ukrzaliznytsia will compensate for inconveniences due to the cyberattack: keep paper tickets

Ukrzaliznytsia will partially compensate for inconveniences due to the cyberattack. Passengers with paper tickets can expect free waiting rooms and tea.

Society • March 26, 11:58 AM • 26891 views

The attack on "Ukrzaliznytsia" was carefully planned by the Russians - Chairman of the Board of the National Carrier

A large-scale cyberattack on Ukrzaliznytsia was prepared by the Russians to destroy services. Personal data of clients is safe, and they promise to return the money for tickets.

Society • March 26, 08:07 AM • 183034 views

Train tickets are still available through ticket offices, but there is plan to go online "soon" - Ukrzaliznytsia

Ukrzaliznytsia is restoring online services after a large-scale cyberattack and offers to buy tickets at ticket offices. Paper ticket holders will receive compliments and free access to waiting rooms.

Society • March 26, 06:29 AM • 25111 views

Ukrzaliznytsia has started selling tickets for long-distance trains at suburban ticket offices

Ukrzaliznytsia has started selling train tickets at suburban ticket offices due to a cyberattack. For the convenience of passengers, the working hours of some ticket offices have been extended and additional ticket clerks have been involved.

Society • March 25, 04:40 PM • 54969 views

Tickets for all trains at the ticket offices of "Ukrzaliznytsia" are sold exclusively for March 25 and 26

Ukrzaliznytsia announced that tickets for all trains are sold exclusively for March 25 and 26. Free tea and water were organized for passengers at the train stations.

Society • March 25, 11:02 AM • 11401 views

"Ukrzaliznytsia" announced when online services will be restored after a large-scale cyberattack

Ukrzaliznytsia is restoring the system after a cyberattack. Tickets can be purchased at the station in 15 minutes, or оформлені on the train. Online ticket sales will be restored in the near future.

Society • March 25, 08:07 AM • 57051 views

Cyberattack on Ukrzaliznytsia: online ticket sales have not yet been restored

Ukrzaliznytsia continues to restore online services after the cyberattack. Online ticket sales are not yet available, but ticket offices at stations are operating in an enhanced mode.

Society • March 25, 05:48 AM • 83093 views

Ukrzaliznytsia added more cars to the Kyiv-Chernivtsi route

Ukrzaliznytsia added two cars to train No. 7/8 Kyiv-Chernivtsi due to a cyberattack that made it impossible to sell tickets online. Tickets are available at ticket offices, the number of which has been increased, especially in Kyiv.

Society • March 24, 02:35 PM • 11523 views

Exclusive

Due to a cyber attack on "Ukrzaliznytsia", large queues have formed at the capital's railway station - photo

Ukrzaliznytsia's online systems have been subjected to a cyber attack, online ticket sales are unavailable. Passengers are forced to buy tickets at the ticket offices, which has caused large queues at the station in the capital.

Society • March 24, 12:16 PM • 194349 views

Cyberattack on Ukrzaliznytsia: increased number of ticket offices at train stations

Due to a cyberattack on Ukrzaliznytsia's services, online ticket sales are temporarily unavailable. The company has increased the number of ticket offices at train stations, especially in Kyiv, to reduce queues.

Society • March 24, 09:17 AM • 20378 views

Ukrzaliznytsia suffered a massive cyberattack: online ticket sales are temporarily unavailable

Ukrzaliznytsia's systems were cyberattacked, online ticket sales have been suspended. Train traffic is stable, their operation is proceeding without delays, ticket sales are carried out through ticket offices.

Society • March 24, 06:23 AM • 40787 views

Technical failure in the IT system of "Ukrzaliznytsia": online services are not working

This morning, a technical failure occurred in "Ukrzaliznytsia", due to which online services are temporarily not working. For communication, it is proposed to use social networks.

Society • March 23, 06:56 AM • 178097 views

Russian attack on Dnipropetrovsk region: four railway workers injured, two of them in serious condition

The enemy attacked the railway infrastructure in Dnipropetrovsk region again, four railway workers were injured, two of them are in serious condition. Railway workers are doing everything possible to keep trains running.

War • March 19, 04:17 PM • 33724 views

Attack on Dnipropetrovsk region: a fire broke out in the regional center, the railway's energy system was hit

On the night of March 19, the Russian Federation attacked the Dnipropetrovsk region with drones, 8 of which were shot down. The enemy also struck the railway's energy system.

War • March 19, 05:58 AM • 17467 views

Ukrzaliznytsia minimizes train delays on de-energized sections of Dnipropetrovsk and Zaporizhzhia regions

Ukrzaliznytsia reported that the enemy continues to strike at the infrastructure of Dnipropetrovsk and Zaporizhzhia regions. Reserve diesel locomotives were used to avoid delays.

Society • March 15, 05:50 AM • 30495 views

Ukrzaliznytsia changes the train schedule to Zakarpattia: what you need to know

Due to the work on laying the European standard track between Chop and Uzhhorod, Ukrzaliznytsia is temporarily changing the train schedule to Zakarpattia from March 31 to July 31. Alternative flights will be provided.

Society • March 13, 10:56 AM • 23606 views

Russian troops attacked railway energy facilities in Dnipropetrovsk region: several trains are changing their route

Russian troops attacked railway energy facilities. Train No. 86 Lviv - Zaporizhzhia is delayed, and train No. 72 Lviv - Pavlohrad will follow a modified route.

Society • March 13, 06:08 AM • 84997 views

Explosions in Ivano-Frankivsk occurred outside the station, passengers and staff were not injured - UZ

Explosions occurred near the railway station in Ivano-Frankivsk, after which a fire broke out. Passengers and station staff were not injured, trains are running on schedule.

Crimes and emergencies • March 11, 05:25 PM • 24406 views

The case of MP Dubnevych has been referred to the court

The Specialized Anti-Corruption Prosecutor's Office has submitted to the court the case of MP Dubnevych regarding the appropriation of gas worth 2. 1 billion UAH through a scheme with the CHP. The deputy is accused of organizing embezzlement and money laundering through offshore companies.

Politics • March 6, 04:48 PM • 17357 views

A crossing guard was killed in Boryspil district due to the fall of an enemy drone - Ukrzaliznytsia

A drone crash in Boryspil district killed a Ukrzaliznytsia crossing guard. Train traffic on the section has been resumed with a slower speed for safety.

War • February 21, 11:03 PM • 69809 views

“Ukrzaliznytsia launches the first international children's car: what's inside?

On February 27, Ukrzaliznytsia's first international children's car on the Kyiv-Chisinau route will start running. The car is equipped with 13 special facilities for children aged 0 to 8, including playpens, billboards and audio stories.

Society • February 21, 04:35 PM • 28494 views

“Ukrposhta issues stamp with image of destroyed Volnovakha station

“Ukrposhta has presented a new stamp from the “Cities of Heroes” series dedicated to Volnovakha and its railway station. The stamp honors the memory of Olena Brusenko, the deceased station manager, who helped local residents until the end.

Society • February 19, 01:32 AM • 33333 views

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