The work is planned to be completed by December 13: Kyivstar makes a statement on the restoration of communication
Kyiv • UNN
Kyivstar said it aims to fully restore fixed-line services on December 13, 2023, and plans to pay compensation to affected subscribers.
Kyivstar specialists will do everything possible to fully restore fixed-line services by December 13, 2023, UNN reports citing the company's press service.
The company's specialists have partially restored the operation of fixed-line services. Now the company's specialists are working to restore other services and will do everything possible to complete this work by December 13, 2023
Kyivstar added that "the restoration of services may be gradual, which we will announce additionally."
"After the network is stabilized, all subscribers and corporate clients who could not use the company's services due to the hacker attack will receive compensation," the company summarized.
As a reminder
Kyivstar saidthat due to a technical failure in the network, there were problems with access to mobile communications and the Internet. Kyivstar explained the large-scale outage as a powerful hacker attack.
Vodafone also reported problems with the application, and the company claims to have received a large number of requests from Kyivstar subscribers.
