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Ukrzaliznytsia's online services are not working due to a technical failure: tickets can only be purchased at ticket offices

Kyiv • UNN

October 2 2025, 10:20 AM • 2318 views

Ukrzaliznytsia reported a technical failure at the internet provider. Currently, the company's online services are unavailable, including the application for purchasing tickets and the official website. Tickets can be purchased at ticket offices.

Ukrzaliznytsia's online services are not working due to a technical failure: tickets can only be purchased at ticket offices

Due to a technical failure at the provider, Ukrzaliznytsia's online services, including the mobile application and website, are temporarily unavailable; tickets can currently be purchased at railway ticket offices. This was reported by the carrier's press service, writes UNN.

Details

"The company's online services, including the ticket purchase application and the official website, are temporarily unavailable. The services will be restored in the near future. Tickets are available at ticket offices," the statement said.

Recall

On October 2, Russia launched massive strikes on Odesa, Kyiv region, Dnipropetrovsk region, and Zaporizhzhia. In Odesa, the Ukrzaliznytsia depot was shelled, a train driver was wounded, and railway infrastructure in the North was also damaged.

Olga Rozgon

Ukrainian Railways