Monobank experienced a massive failure due to the "Find a Lemon" promotion: the co-owner of the bank commented

Users of the internet banking application report problems with login attempts. This is an error. It is known that Monobank launched the "Find a Lemon" promotion dedicated to 10,000,000 clients today. Oleh Horokhovskyi reacted to the situation with the refusal to log in to the application in his blog, UNN reports with reference to the Monobank co-founder's page.

Details

Monobank app users reported problems accessing the service. In the morning, Monobank launched the "Find a Lemon" promotion dedicated to 10,000,000 clients.

As it turned out, excessive client activity crashed the application. It is reported that clients continue to complain about a technical malfunction. Part of the functionality is not working.

Context

This morning Horokhovskyi announced:

10,000,000 clients!!!!!! I can't believe it. It's a miracle! WE ARE STARTING 🥳 So, in honor of 10 million, we are announcing a lemon hunt!

The Monobank representative announced a competitive giveaway with the chance to win 50 iPhone 17s:

Look for them all over Monobank — the rules are very simple: Whoever collects 10 🍋 — participates in the drawing for 50 iPhone 17s. And will also receive a skin as a souvenir. For children's cards, we will additionally draw 1000 jars of chocolate coins. Whoever collects as many as 50 🍋 — competes for 1,000,000 hryvnias

It was reported that some users found 10 and even 50 lemons.

The co-founder of Monobank later stated that 10,000 clients found 10 lemons in the first 10 minutes.

But users began to massively report the inability to log in to the application.

We are barely coping with the load. I warn you, I found 47 and can't find three more. And they don't tell me where they are... and I lost my peace of mind

Closer to 11:00, the broadcast of the "Find a Lemon" promotion announced: "7 clients found 50 lemons!". But on the network, people were more persistently and already quite nervously reporting technical problems with the bank's service. To this, Horokhovskyi replied:

Listen, you can look for them a little slower. Part of our functionality has died because of you. You have climbed into such places in such numbers that no one has ever been there...

Recall

The famous blogger Ksyusha Maneken (real name - Oksana Voloshchuk), who owns the ODA brand, became a victim of fraudsters. On her Instagram page, she stated that criminals stole more than six million hryvnias from her