Since the launch of Reserve+, we have received 40 thousand requests due to problems with the application
Kyiv • UNN
Since its launch, Reserve+ has received more than 40,000 requests from citizens, of which 11,000 concerned missing data and 7,500 concerned outdated data in the registry.
Since the launch of the Reserve+ application, more than 40,000 appeals have been received from citizens, 11,000 of which relate to the lack of data in the register, and 7,500 appeals are related to the irrelevance of the data. This was reported by Deputy Minister of Defense for Digitalization Kateryna Chernogorenko during a telethon, UNN reports.
Since the launch of the Reserve+ application, we have received about 40 thousand applications from citizens. The most common reasons for applying are the lack of data in the register (about 11 thousand applications) or the lack of relevance of the data (7.5 thousand applications)
She says that most of the requests regarding the technical aspect of the app are related to the inability to register.
"This is a problem either on the bank's side or a technical problem on our side. We respond to it very quickly. There have also been requests from abroad, namely because of the inability to log in via BankID," says Chernogorenko.
Recall
The Ministry of Defense invites citizens who have encountered difficulties in updating their data in the Reserve+ application to contact technical support for detailed instructions.