The Presidential Ombudsman for the Protection of the Rights of Servicemen and Family Members has already received more than 5,000 complaints. Most of them are about not being transferred from one unit to another and not being sent to a military medical examination. This was announced by the Presidential Commissioner for the Protection of the Rights of Servicemen Olga Reshetylova during a telethon, UNN reports.
Now, most complaints that may seem "small" at first glance, but for each individual, this is their biggest pain and this is what creates a general sense of injustice in the army. This is not referral to the medical examination board, not providing medical care, refusal to transfer from unit to unit, not responding to any domestic requests. There are a lot of such complaints, most of them out of more than 5 thousand that we have now, most of them are about not being transferred and not being sent to the MEC,
According to her, another big complex issue is communication between relatives and military units when it comes to the dead and missing.
This is also a very big complex issue (where there are problems - ed.). Military units do not always have the time and desire to do this, but our task is to convince them that communication with their families is one of the most important tasks,
Reshetylova explained that when a soldier goes into battle, he must be sure that his family will not go through circles of hell seeking information about what happened to him, seeking payments, documentation, and social benefits.
"All this should be automated," she emphasized.
Addendum
Reshetylova reportedthat the current task No. 1 is to adopt the draft law on the military ombudsman.
On December 30, 2024, President of Ukraine Volodymyr Zelenskyi appointed the first military ombudsman, Olha Reshetylova. Currently, her official title is Commissioner of the President of Ukraine for the Protection of the Rights of Servicemen and Family Members of Servicemen.