The restoration of IT services of "Ukrzaliznytsia" may take from 4 to 6 weeks or even months. The biggest difficulties may arise with the adjustment of the procurement system, which also stored technical descriptions of all company positions. This was stated by the chairman of the board of "Ukrzaliznytsia" Oleksandr Pertsovsky in an interview with Forbes, reports UNN.
If we take into account all internal systems, it may take 4-6 weeks or even months. It will be difficult to restore our procurement system. New data was constantly added there, technical descriptions of all our positions were entered. Perhaps this information will have to be collected bit by bit. Clients will not feel it, but it is important for optimizing our processes. Passenger services should be restored by the end of this week. Freight services – by the end of the first decade of April
He noted that data on military transportation was not leaked, because "it is impossible to obtain this data with the help of a cyber attack".
These transportations are coordinated according to the principles of data transmission for the military. These are closed systems, which mostly have an analog format, not a digital one. This special channel of information transmission for military transportations existed before, but since the beginning of the full-scale invasion, we have strengthened these protocols
He believes that the purpose of Russia's attack on "Ukrzaliznytsia" was to sow chaos by attacking the relevant services that are massively used by Ukrainians.
It was fundamentally important for us to prevent panic and maintain the movement of trains. To give passengers confidence that they can get their tickets at the station without chaos. If they don't have time to buy a ticket at the station, they will be able to solve this issue on the train
Let us remind
The other day, the systems of "Ukrzaliznytsia" suffered a large-scale cyber attack, the company reported on March 24, where they initially pointed to a technical failure in the IT system, online ticket sales for trains were suspended.
On the morning of March 27, online ticket sales for trains were restored after a large-scale cyber attack. However, since then, users have complained about failures with online services.
"Ukrzaliznytsia" explained this by a large number of simultaneous requests and indicated that it is working to stabilize the situation in order to restore functionality.
"Ukrzaliznytsia" on Saturday, March 29, reported on the restoration of stable operation of online ticket sales services after a cyber attack.
During the cyber attack on the services of "Ukrzaliznytsia", there was no leakage of passengers' personal data or information about military cargo, because the system does not store them.