"Service Plus": when building management begins with dialogue

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The management company "Service Plus" services buildings in Odesa and plans repairs taking residents' needs into account. Its head emphasizes the importance of dialogue.

For Odesa residents, the work of a management company consists of everyday things that often go unnoticed: functioning utilities, clean entrances and courtyards, lighting, elevator operation, routine repairs, and prompt responses to emergency situations.

The management company "Service Plus" operates in this area, providing comprehensive maintenance of residential buildings and interaction with their residents. The company’s head, Yurii Pecherskyi, emphasizes the importance of direct contact with clients. According to him, managing a building is impossible without understanding the real needs of the people who live in it.

"It is important for us not merely to complete the work, but to understand exactly what the residents need. When there is normal dialogue, it is much easier to find solutions and plan further work," Pecherskyi notes.

One of "Service Plus’s" priorities is combining day-to-day maintenance with planning future repairs and improvements.

After all, a building’s good condition is the result not of one major undertaking, but of constant attention to dozens of details.

For Odesa, where the housing stock includes buildings of different ages and technical conditions, this approach is particularly relevant. And ultimately,

residents themselves assess the work of the property manager — by how comfortable they feel in their own building

Antonina Tumanova UNN-Odesa
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