CrowdStrike has admitted that computers with its security software installed are having problems with Windows abruptly shutting down, as Microsoft users around the world report widespread problems accessing services, including banks and airlines, UNN reports, citing Bloomberg and AP.
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CrowdStrike confirmed that computers with its security software installed are having issues with Windows operating system abruptly shutting down, Asahi reports, citing a spokesperson at the company’s Japanese unit.
Microsoft users around the world, including banks and airlines, reported massive outages on Friday, hours after the tech company said it was gradually resolving a problem affecting access to Microsoft 365 apps and services, AP reports.
DownDectector, a website that tracks Internet outages reported by users, has seen an increase in outages for Visa, ADT Security, and Amazon, as well as airlines including American Airlines and Delta.
Microsoft 365 posted on X that the company is "working to redirect affected traffic to alternative systems to mitigate the impact in a more efficient manner" and that they are "seeing a positive trend in service availability.
User X posted a screenshot of a warning from CrowdStrike stating that the company is aware of "reports of crashes on Windows hosts" related to its Falcon Sensor platform. The warning was posted on CrowdStrike's password-protected website and could not be verified.
Shares of Crowdstrike fell 14% in initial pre-market trading as major outages disrupted the operations of airlines, banks, and financial services companies.
Microsoft shares fell by 2.8% after the owner of the Windows software reported a malfunction in its online services.